Gdynia City Hall undertakes to ensure the accessibility of the 100.gdynia.pl website in accordance with the provisions of the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities.
The accessibility declaration applies to the website 100.gdynia.pl
- Date of launching the website: 12 December 2025
State of digital accessibility
The website is fully compliant with the Annex to the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities.
Preparation of availability declaration
- Date of preparation: 12 December 2025
The declaration was drawn up on the basis of a self-assessment carried out by a public entity.
- Date of last review of the declaration: 20 February 2026
Hot Keys
On the website standard keyboard shortcuts of the browser can be used.
Feedback and contact details
Everyone has the right to:
- submit comments on the website digital accessibility or its element,
- submit a request to ensure the website digital accessibility or its element,
- request that the unavailable information be made available in another alternative form.
The request must include:
- contact details of the reporting person,
- indication of the website or the element of the website to which the request relates,
- indication of a convenient form of providing information, if the request relates to providing unavailable information in the form of an alternative,
- indication of how to contact the person making the request.
The request should be processed immediately, within 7 days at the latest. If it is not possible to provide accessibility or provide access in an alternative form within this period, it should be provided no later than 2 months from the date of notification.
Handling accessibility requests and complaints
Failure to meet these deadlines and refusal to comply with the request may be complained to the supervisory authority by post or by e-mail to the following address:
A complaint may also be submitted to the Ombudsperson.
Additional information
Architectural accessibility
I. The building located at 52-54 Marszałka Piłsudskiego Avenue
Entrances from Marszałka Piłsudskiego Av.:
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Entrance A - directly from the pavement, without architectural barriers; possibility of obtaining information at the Information point.
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Entrance B to the Registry Office - directly from the pavement, inside the stairs with contrasting step markings.
Entrances from Świętojańska Street:
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Entrance C – directly from the pavement, access by means of a vertical lift, also to the Registry Office.
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Entrance D - directly from the pavement, stairs inside.
Description of the building accessibility:
Horizontal and vertical passageway: corridors ensure free movement, wide stairs are marked with contrasting tape. There are 2 lifts in the building, with panels containing information in raised writing and in Braille. One lift provides voice announcements.
Description of adaptations:
- the Information Point is located near the entrance to the building;
- ramp leading to the Resident Service Hall.
- Information on the place and method of using parking spaces designated for persons with disabilities: 2 parking spaces at Bema Street and 3 parking spaces in the car park behind the building. Parking spaces designated for persons with disabilities are free of charge.
- Information about the right of access with a service dog and possible justified restrictions: anyone can enter the building with a service dog or a guide dog.
- Toilet: on the ground floor of the building, next to the Records Office, there is a toilet accessible to persons with disabilities, equipped with a changing table for children.
II. The building located at no. 24, 10 Lutego Street
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Entrance A to the Resident Service Hall - directly from the pavement; inside there is the document depository.
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Entrance B to Gdynia City Hall and the Road Authority in Gdynia - directly from the pavement, without architectural barriers; the possibility of direct contact with city guards.
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Entrance C - to the Tourist Information directly from the pavement, without architectural barriers
Description of the building accessibility:
Horizontal and vertical passageway: corridors ensure free movement, wide stairs with contrast marking of the first and last step edges. In the building (entrance B) there is a lift without a tactile panel or voice announcements. From the 1st floor, second lift is available, with voice announcements and a tactile panel, without information in Braille.
Description of adaptations:
- any information may be provided by a person employed in the gatehouse.
- Information on the place and method of using parking spaces designated for persons with disabilities: 2 parking spaces opposite the building. Parking spaces designated for persons with disabilities are free of charge.
- Information about the right of access with a service dog and possible justified restrictions: anyone can enter the building with a service dog or a guide dog.
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Toilet: there is no accessible toilet in the building.
Communication and information accessibility
Polish Sign Language Translator is available online on Mondays and Fridays from 9 am to 3 pm. Link to the website: https://tlumacz.um.gdynia.pl. Deaf people can also contact us via text message at +48 695 441 727. Please send only text messages without photos.
Information about the office's activities is available on the 'Gdynia bez barier' (Gdynia without barriers) website and in the form of an ETR file.
